Fleet maintenance customers will love the extra services you can provide. The heart of the fleet operation is to keep their maintenance costs under control. And what this means is being able to tell them where they're spending their money and how much they've been saving them because of the warranty and core recoveries that you've been handling on their behalf. In addition, you can place fleet maintenance customers onto PM schedules to generate the repeat business. No one else can provide fleet maintenance customers this detail of reporting because most repair shop systems are not designed for retail repair shops to manage customer's fleets.
VMRS Coding
What drives your business are your customers. And if they are fleet customers, they want to know where they are spending their money. So as part of the service you can provide, you can code the repairs based on the VMRS reporting standards from the American Trucking Association, and produce the cost reports that fleets need to make decisions on their equipment.
Manage the Customer
When the customer calls to ask what is happening with their units, in our repair shop software, you can enter the customer's name and view all the work-in-progress repairs you have for that account. Then as you cycle through each order, you can see the real-time scans to see what the technician is working on, and to verify against any agreed upon target completions.
Credit Check
Since your fleet customers are typically set up with a credit limit, if you are using our integrated accounting module, in our repair shop software, you will get real-time notifications that the customer is over their limit so that you can call the customer to review their charges.
