Overview

Mobile Repair Order Software

A new powerful Mobile Repair Order add-on module to let you create, update and manage your repair orders when in the field. It is designed for the Mobile Technician. In addition to a PC laptop, it also works on a tablet PC or even a Mac. And is fully integrated into your existing EMDECS software. Receive and send data updates from the field real-time. Because it is so simple, there is minimal training to use.

Mobile Repair Order Software
 

Integrated

As soon as you've picked your unit, we'll automatically display the PM Services and Service Reminders that have been setup for that unit. Not only will you know what is due, when you click the icon, we'll create the activity and bring over the parts you need. To make life easier, we do this based on your past PM service history.

 

Real-Time

When you make any changes on the Mobile Repair Order, you can refresh and see the changes back at the service shop. Similarly, when you make changes at the service shop, when you refresh, you'll see the updates. The data used in the Mobile Repair Order Software is the same data in the service shop.

 

Improve Cash Flow

Now that the paper work is immediately in the system, you can bill the work as soon as the unit is ready. With our Mobile Repair Order Software, it's easy to imagine not waiting for the paper work before you can bill the job.

 

Less Clicks

With just one click, you can add an activity and log your time. We've visualized the VMRS codes to make it easy to find the repair order activity and allow you to drill down from to the activity level. If you know your VMRS codes, we also make it easy for you to search and then click. In fact, in our demos, when we show people this capability, they can't believe how simple it is.

 

Efficient & Accurate

Since the repair is captured electronically, you no longer have to decipher hand writing. In some browsers, like Firefox and Safari, you also get a built-in spell checker.

 

Increase Sales

By having the PM dues and service reminders right when the Mobile Technician needs to do a mobile repair order, you can ensure that services aren't missed while the Technician is working on the unit. Information is delivered right when you need it.

 

Signature Capture

When you are working with the Mobile Repair Order Software on a tablet PC, you can capture a signature before the repair is sent back to your main office. You could also use a WACOM tablet as well. Your customer can view a summary of the work before they sign it. And when they get the invoice, they can see the signature.

 

Improve Utilization

As soon as the Unit is ready, a notification email is sent to the people who need to know. This means the unit can be back on the road quicker than before.

 

Easier Than Writing

Once your Mobile Technicians are on the Mobile Repair Order add-on module, they'll never go back. How can one compare a single click to handwriting a repair order?